Adding new users to an account can be done in a couple of different ways, depending on how the account settings are configured.
The first user in any account is the person that creates the account in
the first instance. This user is automatically granted ACCOUNT and MANAGER roles, so that they can modify account settings and add any
initial users they wish.
All other users must be added either by registering themselves, or by invitation by a staff member with MANAGER role privileges (see
User Roles
for details).
New User Registration
There are two configurations in account settings that control how user registration is done.
The first of these is "Public Registration" setting. This setting is enabled by default, meaning that users can register themselves in your account by clicking the Register link that is shown in the navigation menu on the Homepage and other publicly facing pages of your site.
The other setting is the "User Approval Required" option, which is also enabled by default, meaning that even after new users register with the system, they still require approval before they can access any non-public content on your site.
Choosing whether to enable these options is left to staff members with MANAGER or ACCOUNT role privileges.
If self-registration enabled, users can enter their details and credentials during registration, or select one of the simpler "Sign in with Google" or "Sign in with Twitter" options for example, after which the system will send out an email link for them to conform their email address.
Manager Invitation
The alternative option for adding new users is for staff members with MANAGER role privileges to add new users using the "Add User" button shown on the User List within the Users section of the account portal.
After the Manager enters the user's details, including their email address, the system will send out an invitation email to the new user, asking them to confirm their email address. Once they do so, they will either be granted access to the system, or will be flagged as awaiting further approval from a Manager, as described below.
User Approval
Whenever new users are added to the system using either of these two methods, if the "User Approval Required" setting is enabled, Managers will be notified that users are awaiting approval, so that they can be reviewed and optionally approved.
Only after a Manager has approved a user will that user be able to access any non-public content within the account (as determined by any groups they may be assigned to). Note that new users are not assigned to any groups by default, so must be explicitly added.
Disabling Users
Users can be disabled at any time by staff members with Manager role privileges.
This can be done by editing the user by selecting them from the User List within the account portal, then changing the "User Enabled" toggle to disable them and then clicking save.
Deleting Users
Deleting a user can also be performed from the User List, by clicking the user's name or email address to open the Edit User page, then clicking the Delete button and confirming.
Note that deleting a user cannot easily be undone. The user record will be marked as deleted, and they will not longer be permitted to log into the system. They will also no longer show up in the User List, however the underlying user record will remain in the system, since this may be referenced elsewhere, for example if they are an author of an article.
Please be careful when deleting users, since this is a permanent deletion. If you have accidentally deleted a user and wish to undo this, please contact support@gogoworx.com for assistance, however this operation is beyond the normal level of support activities and should not be relied upon, or expected to happen quickly.
Also, once a user has been deleted, they may re-register again, but this will create a new user record and any group and role permissions will need to be reassigned. The user will also need to re-verify their email address and be approved by a Manager before accessing non-public content of the system.
